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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How To Change username & password?

    Asked by piperrandomfarms on April 11, 2017 at 12:04 PM


    I need to change the user name and password on my account. I cannot find where to do this. Please help! Tomorrow is my last day with our company and I need to transfer our account to a colleague.



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    JotForm Support

    Answered by ashwin_d on April 11, 2017 at 02:16 PM

    Hello Piper,

    Please note that account username can be changed only by a Jotform staff. I would suggest you to please let us know your desired username and it is still available, we will change your account username.

    To change your account password, you can do that from your account profile page. Please check the screenshot below;


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!