Why I'm not receiving autoresponders?

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    cglabs
    Asked on April 11, 2017 at 01:18 PM

    I have created my Auto Response, sent myself a 'Test' and it seems fine.  However webcast registrants are not receiving the Auto Response.  The registration form and thank-you page work fine.

     

    This is urgent.

     

    Thanks,

    Beth 

  • Profile Image
    Nik_C
    Answered on April 11, 2017 at 03:25 PM

    I checked your form and the problem is in recipient field, currently, it's 'Title' and it should be email:

    I changed that for you, so please test and let us know how it worked.

    Thank you!