What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    You acknowledge having received my form, but never were there a account created. Why not?

    Asked by Ellis Outlaw  on April 11, 2017 at 01:33 PM

    It has been over a month ago since I fill the form out.

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    JotForm Support

    Answered by david on April 11, 2017 at 03:38 PM

    The form you filled out was created by one of our users.  If you believe the form was legitimate, contact the person who created the form or the site owner of where you found the form.  On a side note, would you mind letting us know what type of form it was and where you filled it our from?  I suspect it may be a phishing form but would just like to confirm before suspending the account.