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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my survey form cutting off at the bottom if I increase padding?

    Asked by kdevine on April 11, 2017 at 01:50 PM

    I don't see where I can increase the length of the form.  Only width.  My submit button is hidden.  This also happens and less is seen when screen is minimized although I selected make responsive.  thank you

    Screenshot
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    JotForm Support

    Answered by BJoanna on April 11, 2017 at 04:04 PM

    Is this issue related to your Ugly Room Makeover form? 

    I have tested your standalone form and submit button is shown.

    Considering that text on the top of the screenshot you provided is not shown on your standalone form, I assume that your form is embedded and that this issue is only related to your embedded form. Considering that you did not provided URL of the webpage, where the form is embedded, I can only assume that there are some script conflicts between your webpage scripts and JotForm scripts and that because of that submit button is cut off. You can try to re-embed your form with iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form:

    Getting the form iFrame code

    If that does not resolve your issue, please provide us URL of the webpage where your form is embedded. In case that you have issues with some other form, provide us ID of that form.

    Hope this will help. Let us know if you need further assistance.

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    Answered by kdevine on April 12, 2017 at 11:29 AM

    Here’s the URL below.

     

    I did use the iframe code.  I tried it again and it’s the same.  The code collapses to this and I see a height coded.  I changed the height in the html to 1,000px which seems to fix the issue of cut off.

     

    <iframe id="JotFormIFrame-71004412276950" allowtransparency="true" src="https://form.jotformpro.com/71004412276950" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe>

     

     

    https://form.jotformpro.com/71004412276950

     

    https://www.prosourcewholesale.com/ugly-room

     

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    JotForm Support

    Answered by BJoanna on April 12, 2017 at 12:39 PM

    I checked the webpage you provided and I saw that your issue is resolved.

    Feel free to contact us if you have any other questions or issues.