What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to turn off email alerts on JotForm?

    Asked by buzzmauro on April 11, 2017 at 02:04 PM



    Is there a way tto turn off email alerts on Jotform?  I can't seem to find the option in the setting.  We just don't want the main contact receiving an email each time a Jotform is submitted.  Thanks!



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    JotForm Support

    Answered by AIDAN on April 11, 2017 at 04:48 PM

    Please note that email notifications are not global, and each form can have its own set up of email notifications.

    The solution to your request is removing the email recipient that you no longer would like to notify on form submissions. Please follow our guide on how to properly add, change and test email recipients here: https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    I hope this helps. If you need further assistance please let us know. Thank you.