Are payment transactions through your service secure?

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    benh
    Asked on April 11, 2017 at 02:30 PM

    I can't seem to find anything on your site that speaks to the level of security for transactions, particularly those with credit card payments.  How can we find whether or not those transactions are secure?

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    AIDAN
    Answered on April 11, 2017 at 05:23 PM

    Please note that we take security very seriously. JotForm is PCI DSS compliant and we have PCI Service Provider Level 2 certificate and we're happy to provide the certificate to our clients who would need it for their payment gateway.

    Please also note that we do not process the payment information, it is transferred securely according to a set of standards by the payment service to their servers and the information is not logged into ours. We have no access to the Credit Card information submitted.

    I hope this helps. If you need further assistance please let us know. Thank you.

  • Profile Image
    benh
    Answered on August 01, 2017 at 02:43 PM
    May I receive a copy of this certificate?
    Thanks!
    Ben Harmon
    Woodhaven
    ...
  • Profile Image
    benh
    Answered on August 01, 2017 at 03:43 PM
    What are the gateways that are certified to integrate with your payment platform? Is there a list you can provide?
    Thanks!
    Ben Harmon
    Woodhaven
    ...
  • Profile Image
    AIDAN
    Answered on August 01, 2017 at 04:54 PM

    May I receive a copy of this certificate?

    Which payment gateway requested that you provide them with our PCI Service Provider Level 2 certificate?

    What are the gateways that are certified to integrate with your payment platform? Is there a list you can provide?

    You may find a list of our supported payment integrations here: https://apps.jotform.com/category/payment_processing

    If you need further assistance please let us know. We will be happy to help. Thank you.