my 1st form was disabled???

  • Profile Image
    oslynn
    Asked on April 11, 2017 at 02:35 PM

    Good Afternoon,

    I am attempting to access my Make A Payment Form that I have linked to my website, however it says "Disabled" ??

    Please help, my clients are trying to reach me using this form.

    www.YourLuxuryTravelAgent.com

    Go to "Make A Payment"

    It initially worked, I am not sure what has changed.

    Thank You in advance for your assistance

  • Profile Image
    ktyaguirre
    Answered on April 11, 2017 at 03:13 PM

    Thank you for contacting us!

    Your account was suspended because it was requesting credit card information on plain text fields.

    You can use payment integration for payments with credit cards:

    Authorization292-How-to-Enable-Payment-https://www.jotform.com/help/

    The link will help you with the How to's.

    Your account is active. Your form is cleared. You may continue to develop it.

    May you refrain from requesting this type of information on plain text fields. It is not allowed in our

    Terms of Use

     

    Thank you.