What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why am I missing fields when viewing from the webpage, but they are seen on the preview page?

    Asked by krisklinger on July 05, 2012 at 02:41 PM



    There should be four additional fields under the microGRANT section. Only one appears currently.



  • Profile Image

    Answered by pinoytech on July 05, 2012 at 02:52 PM


    Sorry for the inconvenience that may have caused. To solve the said issue, change http://form.jotform.us/form/21840931510142 to http://www.jotform.us/form/21840931510142

    Feel free to contact us again if you need our assistance.

    Thank you!

  • Profile Image

    Answered by krisklinger on July 05, 2012 at 03:22 PM

    I did that. Unfortunately, it still looks the same.

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    JotForm Support

    Answered by Goldo on July 05, 2012 at 03:37 PM

    It has something to do with the form conditions. I have cloned your form and have deleted the conditions and it shows the 4 fields under microGrant.

    Kindly check your conditions by going to Setup & Embed > Conditions

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    Answered by krisklinger on July 06, 2012 at 06:59 PM

    Thank you. I just deleted the fields and added them again. Everything seems to appear now. Thanks for your help.