What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not found - This form is disabled.

    Asked by KahliaFord on April 11, 2017 at 04:33 PM

    I read after mt forms were disabled that Im not supposed to collect payment information without using the widgets but my forms are still disabled after I removed the elements.

    Page URL:
    https://form.jotform.us/70926109997167

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    JotForm Support

    Answered by Chriistian on April 11, 2017 at 06:49 PM

    Hi there,

    This could be due to the form http://www.jotform.us/form/71006156490147 which seems to be collecting sensitive information before. But I just checked and the guilty fields are no longer there so I reactivated your account.

    Let us know if you need further assistance.

    Regards.