What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are your Excel reports down?

    Asked by katie davison on July 05, 2012 at 03:40 PM

    The reports we receive via RSS from you appear to be hanging.  Page just continues to spin when we try to load it.  

    Page URL:

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    JotForm Support

    Answered by Goldo on July 05, 2012 at 03:53 PM

    We are aware of the issue and it has been reported to our developers. We will let you know as soon as we got updates.

    Thank your for understanding.

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    Answered by canerbalci on July 06, 2012 at 09:43 AM

    the issue is fixed now. sorry for the inconvenience and thanks for your feedback.