What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I would like to stop my auto payments

    Asked by seeterk1 on April 11, 2017 at 10:30 PM

    below is a thread that I sent from my other account:


    Answered by Kiran


    I see that this account is currently holding Free subscription. Are you referring to the other account seeterk1 that I found by your IP address? If so, please login to that account and reply to this thread with the confirmation to cancel the subscription so that we can assist you further.

    We will wait for your response. Thank you! 

  • Profile Image
    JotForm Support

    Answered by candy on April 12, 2017 at 02:22 AM


    As per your request, your Premium subscription paying via FastSpring is canceled.

    You will not be charged again.

    If you need any further assistance, do not hesitate to contact us. We will be glad to help you.

    Thank you for using JotForm.