Does the forms limit apply to all forms or just the active ones?

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    Asked on April 12, 2017 at 04:01 AM

    Hi, I am currently on the old premium 90 USD plan.


    It says there is a limit of 25 forms. If I use multiple PDF forms, does this limit still count ?


    Is this limit only for active (enabled) forms or all forms ?

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    Answered on April 12, 2017 at 05:15 AM

    The limit in general applies to all active forms, regardless of their nature, and that is why disabled forms do not count in this limit.

    Please also note that if upgraded users are switched, for any reason, to a lesser upgrade status or even the Free status, they would still have their active forms intact, they just won't be able to create more on top of them until they disabled or remove enough forms to get below the new limit.

    I hope this helps. If you need further assistance please let us know. Thank you.