Preview mode doesn't match the form in the builder

  • villewiik
    Asked on April 12, 2017 at 5:16 AM

    Hi,

    I'm facing a problem with the preview mode of forms. In the builder everything seems to be working fine but changes aren't updated to the published form.

    I had a somewhat similar problem previously: https://www.jotform.com/answers/1104211-Preview-mode-seems-totally-different-than-the-form-in-the-builder/?entrymessage=10732640770

    However, this time the white form background is missing as well as the Next button. When I type something in the text area in the preview mode, the form background magically appears and everything works fine after that. If I delete the text, the form background disappears with it. 

    And once again, duplicating the form or re-adding the form elements doesn't solve the problem.

    Thanks.
    Paula.

    Preview mode doesnt match the form in the builder Image 1 Screenshot 30

    Preview mode doesnt match the form in the builder Image 2 Screenshot 41

  • villewiik
    Replied on April 12, 2017 at 5:25 AM

    Never mind, sorry for the bother. The form started working again. Thanks anyway :)