What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fillable PDF forms can not be submitted in a browser

    Asked by mosaicforms on April 12, 2017 at 11:02 AM

    I am downloading jotforms as PDF's, and when I try to hit submit, it does not seem to send the responses when on a browser. I would prefer an answer ASAP please. I tried using Adobe Acrobat to test the PDF forms and it worked that way but just wondering why it is not working on a browser. 

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    JotForm Support

    Answered by BJoanna on April 12, 2017 at 01:27 PM

    Fillable PDF forms can not be submitted in a browser. You will have to use Adobe Acrobat Reader or Foxit, to be able to submit Fillable PDF forms. 

    More about Fillable PDF forms you can find inside of this guide: 

    JotForm Fillable PDF Creator With All Points

    Here is a part about fillable PDF in a browser, from that guide:

    Q: Can I open my fillable PDF in a browser to fill it out and submit?

    A: If the form is going to be opened in a browser we would always suggest using webform since everything will work in its fullest and all design, conditions and widgets will be available to make your form stand out from plain and people submitting it will enjoy. On the other hand, the fillable PDF will be shown in your browser, but you will not be able to fill it out. This is due to the fact that browsers are using the smallest amount of code possible to quickly load and show PDF and do not have all the features Adobe Reader, Adobe Acrobat or Foxit have.

    Feel free to contact us if you have any other questions.