Form data not capturing????

  • Profile Image
    Asked on April 12, 2017 at 12:08 PM

    Hi, I raised this earlier. This is a live form and it is rather embarrassing if we have got to ask them to do it again?  

    I logged in earlier there were 17 now it is showing only 3? When you view the submissions nothing shows up. However, if I log in using IE it seems to show 4 users. I am nervous about enabling the live link again incase we can't view the submissions.


  • Profile Image
    Answered on April 12, 2017 at 02:31 PM

    I checked your form and the submission totals look to be correct.  When I viewed the email history for the form though, it does indeed look like there should be more submissions.  I tried submitting the form and the data was forwarded as expected.

    Try loading the site from the following URL

    You should be able to view your data when loaded from there.