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  • Profile Image

    Not receiving email notifications from my form submissions

    Asked by dansimrell on April 12, 2017 at 01:25 PM

    Please help!

    http://bdaarchitects.com/careers.html

    Page URL:
    http://bdaarchitects.com/careers.html

  • Profile Image
    JotForm Support

    Answered by John_Benson on April 12, 2017 at 03:27 PM

    I checked your email history logs and I can see that the email recipient dks@***architects.com is in the bounce list. See image below:

    I have now removed the email from the bounce list. Please check this article/guide for more information on: Why-I-am-not-Receiving-Email-Notifications.

    Also, please try to fill up the form manually and click the submit button to test if the email recipients can receive notifications email. 

    Hope that helps. If you have questions, please let us know.