What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error Message

    Asked by ceovision on April 12, 2017 at 01:33 PM

    See attach error message in the tax field.

    I want to verify once the submit button is clicked, what is the email address attached to it.

    I also assume that by placing their email address in the field  the customer gets a copy automatically.

    Page URL:
    http://www.smoothjazzmag.com/information.php?information_id=600

    Screenshot
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    JotForm Support

    Answered by BJoanna on April 12, 2017 at 03:42 PM

    Error message is shown because Validation or your field is set to Currency and a dot (.) is not accepted. You can use a comma instead of a dot for decimal places. Or you can switch Validation for your fields to Numeric. 

    Once the form is submitted you will receive email Notification, to recipient email address that is set inside of Notification. 

    Setting Up Email Notifications

    If you want that your users also receive email when they submit the form, you need to set Autoresponder email inside of your form. 

    Setting Up an Autoresponder Email

    Hope this will help. Let us know if you need further assistance.