What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my account auto suspended?

    Asked by Jon  on April 12, 2017 at 02:34 PM
  • Profile Image
    JotForm Support

    Answered by ktyaguirre on April 12, 2017 at 03:17 PM

    Thank you for contacting us!

    Your account was auto-suspended because it was collecting login credentials of several social media websites from customers.

    Be advised this is not allowed by our  Terms of Use.

    Your form has been cleared and your account reactivated.

    Please refrain to elaborate such types of forms and risking your account to be suspended.

    Thank you.