What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I send a follow up email to survey respondents?

    Asked by cedars1919 on April 12, 2017 at 03:46 PM

    I would like to provide additional information (ie password) for our website, for those people who have opted in via the JotForm. Is there a way to send a reply email?


    Thanks so much,



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    JotForm Support

    Answered by david on April 12, 2017 at 06:29 PM

    You can indeed send a follow up email to users filling out the form.  This can be done by setting up an autoresponder email:


    You can customized the contents of that email to include your message.