What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Auto Delete not working

    Asked by uglyduck on April 12, 2017 at 03:47 PM

    Ive found threads about the problem I'm experiencing 

     

    https://www.jotform.com/answers/428822-Using-the-Auto-Delete-Submission-App-will-not-free-up-upload-space-

    https://www.jotform.com/answers/450472

     

    The auto-delete app doesnt lower my storage amount and the form is disabled eventually. Has/can this be resolved in some way?

     

    Sam 5082590956

    Page URL:
    https://www.uglyduckstudios.com/musicsubmission

  • Profile Image
    JotForm Support

    Answered by Chriistian on April 12, 2017 at 06:48 PM

    Hi there,

    I checked your account and you only have one form which is http://www.jotform.us/form/71015940658154. Currently, the submissions page is empty.

     

    Let us know if you are still encountering this problem.

    Regards.