Auto Delete not working

Ive found threads about the problem I'm experiencing 

https://www.jotform.com/answers/428822-Using-the-Auto-Delete-Submission-App-will-not-free-up-upload-space-

https://www.jotform.com/answers/450472

The auto-delete app doesnt lower my storage amount and the form is disabled eventually. Has/can this be resolved in some way?

Sam 5082590956

Hi there,

I checked your account and you only have one form which is http://www.jotform.us/form/71015940658154. Currently, the submissions page is empty.

Let us know if you are still encountering this problem.

Regards.