What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Migrating forms with Salesforce

    Asked by permissions_books on April 12, 2017 at 04:44 PM

    Hello,

    Our company just migrated to Salesforce and I wanted to make sure that we receive the customer form submissions. Are there specific steps to ensure the delivery and submission?

    https://www.jotform.com/permissions_books/wolters-kluwer-disability_form

    https://www.jotform.com/permissions_books/WK_JournalsRequest

    https://www.jotform.com/permissions_books/WK_BooksRequest

    Thank You!

    Chandreyi

     

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    Answered by Ian on April 12, 2017 at 09:40 PM

    If you are planning to integrate Jotform with Salesforce then you have the option of integrating Salesforce with Jotform through Jotform Widget

    https://www.jotform.com/help/321-Mastering-SalesForce-with-JotForm

    or Alternatively you can use 3rd party tool Zapier

    https://zapier.com/zapbook/jotform/salesforce/

    https://zapier.com/zapbook/zaps/2174/add-new-jotform-form-entries-to-salesforce-as-leads/

    Hope this helps.

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    Answered by permissions_books on April 13, 2017 at 01:26 PM

    Hello, yes now it works however when the form is submitted, the "reply to" address comes as noreply@jotform.com instead of the customer's email that is entered on the form.
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    JotForm Support

    Answered by AIDAN on April 13, 2017 at 02:35 PM

    I will be addressing your issue in this new thread: https://www.jotform.com/answers/1118781

    Thank you.