What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form quit working sometime after November, 2016.

    Asked by Toni Tillery  on April 12, 2017 at 04:57 PM

    Also, when I go to sign in, it won't acceept my password to your site and it also doesn't forward password reset to my email address.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on April 12, 2017 at 10:13 PM

    Can you please provide us the JotForm account you are referring to? I checked the email address (forlawnssake@aol.com) and it seems that there is JotForm account associated with it except for a guest account. If possible, please also provide us the Form URL.

    We'll wait for your response.