What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrade Not Working

    Asked by tjacobson on April 12, 2017 at 05:11 PM

    I just tried to upgrade to your Silver Plan and it takes me to this link https://ws.plimus.com/jsp/entrance.jsp?contractId=1693526&target=cp&token= and says HTTP 400 Bad Request.


    Can you please help me out?






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    JotForm Support

    Answered by Chriistian on April 12, 2017 at 10:35 PM

    Sorry for the inconvenience.

    May we know what type of Silver Plan you want to upgrade? Is it Silver Plan Yearly or Silver Plan Bi-Yearly Plan?

    For JotForm One Year Silver $390.00, please click the link below to upgrade:


    For JotForm 2-Year Silver  $741.00, please click the link below to upgrade:


    Let us know if you need further assistance.



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    Answered by tjacobson on April 13, 2017 at 07:45 PM
    No problem, the upgrade worked! Thanks!