What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    JotForm and Apple's Safari

    Asked by pweatherly on April 12, 2017 at 06:29 PM

    someone using Apple's Safari keeps getting an error message when they try to use our Jotform form - 'safari can't connect to the server. Safari can't open the page "https://formjotform.us/70735756995171' because Safari can't connect to the server "form.jotform.us"

     

    Is this a known issue? it works using Internet Explorer and Chrome.

     

    thanks,

    Pete

    Page URL:
    www.clujp.org

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Chriistian on April 12, 2017 at 11:35 PM

    I checked the form link you have provided (https://formjotform.us/70735756995171) andI also got the same result. 

     I corrected the form link (add the missing "." to the form link) https://form.jotform.us/70735756995171 and now I was able to access the link on a safari browser.

    Let us know if you need further assistance.
    Regards.