What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change multiple submissions settings on my form?

    Asked by firemansflame on April 12, 2017 at 08:59 PM

    I have a form that I have built that needs to be filled out for each participating member of a family.  Somehow I have a setting in my form that will not allow more then one submission. This message comes up: "Sorry! Only one entry is allowed. Multiple submissions are disabled for this form." How do I fix this? I've never had this issue in the past.

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    JotForm Support

    Answered by seth on April 13, 2017 at 01:42 AM


    I checked all your forms which have submissions but I can't find a form with unique submission control. Can you please provide us the ID of the form that you are having issues with.

    If we can replicate the issue, we can solve it on our side.

    We are awaiting your response.