How do I change multiple submissions settings on my form?

  • firemansflame
    Asked on April 12, 2017 at 8:59 PM

    I have a form that I have built that needs to be filled out for each participating member of a family.  Somehow I have a setting in my form that will not allow more then one submission. This message comes up: "Sorry! Only one entry is allowed. Multiple submissions are disabled for this form." How do I fix this? I've never had this issue in the past.

    Jotform Thread 1118102 Screenshot
  • seth
    Replied on April 13, 2017 at 1:42 AM

    Hello,

    I checked all your forms which have submissions but I can't find a form with unique submission control. Can you please provide us the ID of the form that you are having issues with.

    If we can replicate the issue, we can solve it on our side.

    We are awaiting your response.

    Thanks.