What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    ı can not upgrade

    Asked by mujdeom on April 13, 2017 at 03:35 AM

    Unable to switch subscription.

    Please try again by clicking the button below.
    If the problem persists please get in contact with our support team. Sorry for the inconvenience.

     
    I get an error.

     

    On my website

    Form over quota
    This form has exceeded its allocated quota.
     

    ı get an error. ı can not upgrade

     

    contact: mujdeom@gmail.com

  • Profile Image
    JotForm Support

    Answered by Chriistian on April 13, 2017 at 04:07 AM

    Did you mean you can't able to upgrade your Plan from the Account Billing Page? If so, please make sure that you are logged in completely from your account before clicking the upgrade button.

    Here's a guide on How to Upgrade My Account.

    If issue still persists, please do get back to us.
    Regards.