What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Handing over JotForm account

    Asked by binanindita on April 13, 2017 at 05:26 AM

    Hi 

     

    I need to hand over jotform account ownership and administration (incl payment etc) to a colleague in office

     

    What are the steps?

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    JotForm Support

    Answered by Charlie on April 13, 2017 at 06:39 AM

    Hi,

    We do not have an official way of how you will be doing the turnover of the account. The account is managed by you personally. Here are my suggestions on how you can properly do the turn over:

    1. Are you turning over the account with username binanindita?

    2. First, change the password in your Account->Settings page

    3. You can also change some details in the Account if you want, like the email address associated with the JotForm account.

    4. If you are using your own credit card for the payment, then you can navigate to Account->Billing page and update the credit card payment there. 

    5. Give the login credentials to the company or the one that will be handling it for now on. 

     

    I hope that helps.