What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Access Denied

    Asked by Kim Bennett on July 06, 2012 at 12:55 AM
    Hi, I seem to have had access denied (your ref:1006), I am not sure if I have done something wrong but I can assure you it is an oversight, I would really like to use your service, could you perhaps drop me an email and let me know.many thanks Kim
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    JotForm Support

    Answered by idarktech on July 06, 2012 at 01:34 AM

    Hi Kim,

    Apologies for this inconvenience. It should be fine now. Your "guest account" was suspended as it was suspected to be used for phishing but after checking on it, I find it non-offensive. 

    Furthermore, I have also moved your forms from your "guest account" to your registered account (*******Design). You should be able to access it by logging in to this account.

    Thanks and have a pleasant day!