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    Autoresponder and notification emails not updating

    Asked by capconnect on April 13, 2017 at 12:44 PM

    Hi,

     

    I duplicated an existing form and then made changes to titles and texts, options etc.

    However, when I checked the emails -Notification and Notifier email tables were still showing the old version of headings and texts.  Should these not be automatically changed when I made changes to the original texts ? 

     

    thanks

    Funda

    Page URL:
    https://eu.jotform.com/build/70326862535357

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    JotForm Support

    Answered by John_Benson on April 13, 2017 at 02:19 PM

    You need to create a new notification and autoresponder email so it will be updated. After that, delete the old notification and autoresponder email. 

    Hope that helps. If you have questions, please contact us again.

    Related guides:
    Setting-Up-Email-Notifications
    Setting-Up-an-Autoresponder-Email
    Send-Notifications-to-Multiple-Recipients