Autoresponder and notification emails not updating

  • Profile Image
    capconnect
    Asked on April 13, 2017 at 12:44 PM

    Hi,

     

    I duplicated an existing form and then made changes to titles and texts, options etc.

    However, when I checked the emails -Notification and Notifier email tables were still showing the old version of headings and texts.  Should these not be automatically changed when I made changes to the original texts ? 

     

    thanks

    Funda

  • Profile Image
    John_Benson
    Answered on April 13, 2017 at 02:19 PM

    You need to create a new notification and autoresponder email so it will be updated. After that, delete the old notification and autoresponder email. 

    Hope that helps. If you have questions, please contact us again.

    Related guides:
    Setting-Up-Email-Notifications
    Setting-Up-an-Autoresponder-Email
    Send-Notifications-to-Multiple-Recipients