Why Dwolla integration window is not opening?

  • Martin Harris
    Asked on April 13, 2017 at 4:14 PM

    No, the form wizard does not open automatically.  And there is no way to open it, so far as I can tell.

  • Nik_C
    Replied on April 13, 2017 at 4:24 PM

    UPDATE: Unfortunately, Dwolla is discontinuing its product as of October 2018. But if you’re looking for an alternative to collect ACH payments through your forms, you can check out other great alternatives here.

    I couldn't find any account or form under your email address. Could you please tell us more about the problem since when I tested the Dwolla integration it worked fine:

    Why Dwolla integration window is not opening? Image 1 Screenshot 20

    We'll wait for your response.

    Thank you!

  • Martin Harris
    Replied on April 13, 2017 at 4:33 PM

    I followed these instructions all the way to the end, and everything seemed to work great:

     

    https://www.jotform.com/help/360-Setting-Up-Dwolla-Integration-With-JotForm

     

    But at the end, there is no code to paste into your page, or anything else... apparently there is supposed to be a wizard, but if the wizard doesn't come up what do you do?

  • Martin Harris
    Replied on April 13, 2017 at 4:41 PM

    I created an account with Jotform, and that went fine but it says

     

    YOU DON'T HAVE ANY FORMS YET.

    Your forms will appear here once you create one.

  • FireTreeInn
    Replied on April 13, 2017 at 5:04 PM

    Why Dwolla integration window is not opening? Image 1 Screenshot 20

  • David JotForm Support Manager
    Replied on April 13, 2017 at 7:46 PM

    It looks like you already integrated one of your forms with Dwolla:

    Why Dwolla integration window is not opening? Image 1 Screenshot 20

    Let us know if you need more help, we will be glad to assist you.

  • Martin Harris
    Replied on April 13, 2017 at 9:36 PM

    Yes I figured it out thank you.  The reference to a wizard on a page where there wasn't one threw me, and also I never experienced anything like Jotform and only came to it trying to make a Dwolla button this morning.