What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to edit PayPal products

    Asked by zdnna2015 on April 13, 2017 at 04:54 PM

    I am creating a registration form with different registration level amounts. I would also want to include a donate option for non-members

    Page URL:

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    JotForm Support

    Answered by Mike on April 13, 2017 at 07:44 PM

    Your solution with added quantity input looks good. However, I think that the product price should be set to $1.00 in this case.

    I have tried to test your form but it looks like that we are having a temporary issues with the product editing at this time. We will get back to you once the issue is fixed.

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    JotForm Support

    Answered by Mike on April 13, 2017 at 08:12 PM

    The product editing issue is solved. If you are unable to edit the product, please do a hard web page refresh.

    I can confirm that the product price should be set to $1.00 USD, so your form users will be able to enter their custom amounts.

    Thank you.