What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I no longer receiving email notification

    Asked by Lucinda  on April 13, 2017 at 05:28 PM

    I have tried everything you suggest ie checking that Notifications is on etc, but am still not receiving email notifications from facebook. 

    Could someone please look into this for me.

    Many thanks.

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    JotForm Support

    Answered by Kevin_G on April 13, 2017 at 08:30 PM

    We will be glad to help you Lucinda; however, I could not find an account related  to the email address you used to open this request. 

    Could you please provide us with your form ID so we can further check this for you? 

    If you could provide us with your account username and the form's name that would be helpful as well. 

    We'll wait for your response.