Why am I no longer receiving email notification

  • Lucinda
    Asked on April 13, 2017 at 5:28 PM

    I have tried everything you suggest ie checking that Notifications is on etc, but am still not receiving email notifications from facebook. 

    Could someone please look into this for me.

    Many thanks.

  • Kevin Support Team Lead
    Replied on April 13, 2017 at 8:30 PM

    We will be glad to help you Lucinda; however, I could not find an account related  to the email address you used to open this request. 

    Could you please provide us with your form ID so we can further check this for you? 

    If you could provide us with your account username and the form's name that would be helpful as well. 

    We'll wait for your response.