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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trying to edit existing forms, but when i click on the tool, the screen to the right goes black and the just sites there "loading"

    Asked by puddin on April 13, 2017 at 07:19 PM

    please help

    Page URL:

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    JotForm Support

    Answered by John_Benson on April 14, 2017 at 12:48 AM

    I checked your account and I opened your forms. I was not able to replicate the issue, your forms are working properly. Here's a screen animation:

    I will clear your form cache so it will be refreshed from our server. If the issue persists, let us know so we can investigate it further. 

    Hope that helps.


    Related guide: