Trying to edit existing forms, but when i click on the tool, the screen to the right goes black and the just sites there "loading"

  • puddin
    Asked on April 13, 2017 at 7:19 PM

    please help

  • John_Benson
    Replied on April 14, 2017 at 12:48 AM

    I checked your account and I opened your forms. I was not able to replicate the issue, your forms are working properly. Here's a screen animation:

    Trying to edit existing forms, but when i click on the tool, the screen to the right goes black and the just sites there loading Image 1 Screenshot 20

    I will clear your form cache so it will be refreshed from our server. If the issue persists, let us know so we can investigate it further. 

    Hope that helps.

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    Related guide:
    How-to-Clear-Your-Form-Cache