What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Feedback Form question

    Asked by BaitMeTreats on January 06, 2011 at 01:09 PM

    How do I see the IP address for a user submitting a feedback form if they do not provide their email address?

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    JotForm Founder

    Answered by aytekin on January 10, 2011 at 06:33 AM

    You can always see IP addresses of people who submit your forms. Simply go to "Submissions" page for your form and then click on "Settings" icon, and then enable "IP" field.

    http://www.jotform.com/help/31-How-to-See-IP-Addresses-of-Form-Submitters

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    Answered by mrjlsmith on February 22, 2011 at 09:35 PM

    When I do this, nothing happens and I get a error on page message on taskbar

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    Answered by DanielGriffin on February 23, 2011 at 11:11 AM

    Hi there,

    I see that the last form you edited does not include the IP.  Can you please let us know which form you want to record the IP on?  Then I will be able to take a look at it for you.

    Thanks,

    Daniel

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    JotForm Founder

    Answered by aytekin on February 27, 2011 at 03:37 PM

    Also, let us know which type of browser and version you are using.

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    Answered by BaitMeTreats on February 27, 2011 at 03:45 PM

    If you are asking me - I used your advice and fixed it - or are you asking the other person mrjsmith?

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    Answered by DanielGriffin on February 28, 2011 at 08:01 AM

    Apologies BaitMeTreats,

    Yes we assumed that both of you were still experiencing the problem.  Glad to hear that you have solved it.  If mrjsmith doesn't reply soon I will assume he has solved it too and close the thread.  Sorry for spamming you on this one.

    Thanks,

    Daniel