What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Username change

    Asked by jeffhiebert on April 13, 2017 at 10:43 PM

    I need to change the username on the account so that this name does not appear in the URL.  How can I do that?





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    Answered by Ian on April 14, 2017 at 01:08 AM

    You can provide us 3 usernames of your choice, in order of priority and we will change it for you, depending on the availability of the name selected.

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    Answered by jeffhiebert on April 14, 2017 at 10:44 AM
    #1 IssuesInk
    #2 IssuesInkMedia
    #3 IIMedia
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    JotForm Support

    Answered by Chriistian on April 14, 2017 at 11:56 AM

    Hi there,

    I have changed your username to IssuesInk as per your request. Please note that your forms with custom URLs will no longer contain your old username jeffhieber.

    Let us know if you need further assistance.