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    Conditions: Insert/update form field value does not work when cloning existing form in the account

    Asked by miguelben on April 14, 2017 at 01:25 AM
    I found another issue. I use this form:
    as a template. So I clone it for different users. When I clone it, the
    conditions in the cloned form, although they appear just like in the
    original form, they don't work, unless I click on edit and save them. (I
    don't make any changes)
    Is there a way, so that it is ready to go once I clone it?
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    JotForm Support

    Answered by ashwin_d on April 14, 2017 at 04:13 AM

    Hello miguelben,

    I'm sorry for the trouble caused to you. 

    I did test this issue you have reported and I am able to replicate it. It seems when you clone an existing form in your account, the conditions to insert/update field value does not work anymore. We need to edit the condition and save it. If the same form is cloned in a different account, the conditions works as expected.

    I am reporting this issue to our backend team. We will get back to you as soon as we have any update from them.

    Thank you!

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    Answered by miguelben on April 14, 2017 at 01:44 PM
    Thanks, I look forward to hearing back.
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    JotForm Developer

    Answered by erhan on April 18, 2017 at 12:13 PM


    This problem has been fixed. Thanks for reporting.


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    Answered by miguelben on April 18, 2017 at 04:44 PM
    Great. Thank you so much