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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why the Advance Editor does not retain values?

    Asked by Jotadmin on April 14, 2017 at 02:12 AM

    - The advanced form editor has issues when I leave the editor and come back. All the formatting is gone like BG color, label height, and then the changes I make don't preview in the editor. I'm using Chrome and I've cleared my cache and tried again and it still causes issues.

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    JotForm Support

    Answered by Nik_C on April 14, 2017 at 05:17 AM

    I tested the Advanced designer but I couldn't replicate this problem, it worked fine for me. I inserted some basic CSS:

    And previewed it in Form builder and in live mode but I couldn't replicate this problem:

    Could you please check again and let us know if the issue persists?

    Also please let us know which form did you test and what CSS did you use?

    Thank you!