What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    File Upload Limit?

    Asked by yamanagold on July 06, 2012 at 08:49 AM

    Good morning, I would like to know what the file upload limit is?  Dropbox allows up to 300 megs, but when I attempted to upload a file half the size it never got uploaded to Dropbox.

     

    Can you confirm what the file size limitation is?

     

    Thank you

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    JotForm Support

    Answered by liyam on July 06, 2012 at 11:10 AM

    Hello yamanagold.  As stated by Dropbox, they have a cap limit of 300MB per file upload. 

    I just tested a file upload of 175MB from my form and I was able to receive a copy of the uploaded file on my Dropbox.  Can you confirm that the Dropbox app installed on your computer is not in the downloading process after the form submission? 

    It can be possible that while you have received a dropbox notification without the attachment, it will finish the downloading of the attachment in a few more minutes, depending on the download speed of your internet connection.

    Thanks.