What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account has been suspended

    Asked by maridumpling on April 14, 2017 at 08:45 AM
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    Answered by Sven on April 14, 2017 at 09:58 AM

    Your account has been auto-suspended by our system, due to suspected phishing activity. In your form Cruise World Tradeshow, you're asking for credit card details, in plain text fields.


    Please note that this a violation of our Terms of UseYou may not use the JotForm to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials. 

    If you want to process payments, we have a number of payment processor integrations to do that for you, without asking users to put in their credit card information. 


    Thank you.