Why my forms are disabled?

  • Profile Image
    Asked on April 14, 2017 at 08:49 AM

    This form is disabled here. Can't seem to get it to work when it worked a few months ago.

  • Profile Image
    Answered on April 14, 2017 at 09:56 AM


    We're sorry for the inconvenience you have.

    I have checked your account and I have seen that your account has been auto-suspended by our automatic phishing detection system due to phishing as you have requested login information (username and password) from users in your form named "Membership Registration" as you can see the screenshot below:

    This situation violated our Term Of Use and your forms have been disabled. So, I had to delete these forbidden fields from your form and re-activated your account again.

    Please check our Terms of Use (as you can find it at the following link) in order to avoid this kind of suspicious activities in your account not to be suspended again: https://www.jotform.com/help/8-Terms-of-Use

    Thank you for your understanding.