What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to find our forms

    Asked by Sue Goin  on April 14, 2017 at 11:07 AM

    I went into our Forms area where we (NICO Corporation) had 3 forms set up. All three are gone. Can you tell me how I can find where they went? 

    I am the only one with access to the site so it could not have been another person inadvertently deleting them. Would appreciate help with troubleshooting.

    Thank you.

    Sue Goin

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    JotForm Support

    Answered by Kiran on April 14, 2017 at 12:20 PM

    I am unable to find any account registered using your email address. Please provide us with the account username or any form ID/URL so that we can find the forms. 

    We will wait for your response. Thank you!