Reached login attempt and cant see how to reset

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    Kimberley West 
    Asked on April 14, 2017 at 11:23 AM

    reached login attempt.  system not responding

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    BJoanna
    Answered on April 14, 2017 at 12:33 PM

    I have checked email address you used to post this thread, but I only found guest account. I also did not found any entry when I checked your email address inside of our logs.

    If you entered incorrect your login credentials to many times, login will be disabled for one hour. 

    You can login to your account with email address or with username. If you have forgot your password you can reset your password:

    1. Go to jotform login page

    2. Click on the login button on top

    3. Click the "Forgot Password?" button

    4. Provide your username or email, and click on send reset button.

    If you are still unable to login, please provide us username of your account or ID of your form. 

    Hope this will help. Let us know if you need further assistance.