What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Reached login attempt and cant see how to reset

    Asked by Kimberley West  on April 14, 2017 at 11:23 AM

    reached login attempt.  system not responding

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    JotForm Support

    Answered by BJoanna on April 14, 2017 at 12:33 PM

    I have checked email address you used to post this thread, but I only found guest account. I also did not found any entry when I checked your email address inside of our logs.

    If you entered incorrect your login credentials to many times, login will be disabled for one hour. 

    You can login to your account with email address or with username. If you have forgot your password you can reset your password:

    1. Go to jotform login page

    2. Click on the login button on top

    3. Click the "Forgot Password?" button

    4. Provide your username or email, and click on send reset button.

    If you are still unable to login, please provide us username of your account or ID of your form. 

    Hope this will help. Let us know if you need further assistance.