Is there a way I can access older submissions in my forms?

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    antnoto
    Asked on April 14, 2017 at 12:20 PM

    Hello

     

    Im not sure why, But the jot forms only seem to go back to August 2016. Is there a way I can access the forms that were submitted before this date? 

     

    Thank you

     

    Sarah

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    Welvin
    Answered on April 14, 2017 at 01:28 PM

    That's because you have downgraded your account to the free plan. Free accounts can only store up to 500 total submissions (Total Submissions Storage limit). You have more than 500 submissions so we've deleted those and put it on the archive. But you've upgraded your account to the Storage Plan so you should be all set now. Please check your form submissions again.