When creating a new product

  • Profile Image
    mcwdc
    Asked on April 14, 2017 at 12:37 PM

    When creating a new product, I'm unable to save it. Is there a glitch in the program or is it something I'm doing wrong?

  • Profile Image
    Kevin_G
    Answered on April 14, 2017 at 01:35 PM

    I've cloned one of your forms and I was able to add a product: 

    It is also showing up when I preview the form: 

    Are you still experiencing the issue on your end? 

    Could you please share us the link to the form you're working on? 

    I've also cleared your forms cache, please let us know how it goes. 

  • Profile Image
    Kevin_G
    Answered on April 14, 2017 at 01:37 PM

    You could also try opening your form in incognito mode and see if the issue is replicated, if this persists, please share us a screenshot about it, this guide will help you to upload it with your next reply: How-to-add-screenshots-images-to-questions-in-support-forum