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    Checkbox text disappearing

    Asked by ProductivityMedia on July 06, 2012 at 11:12 AM

    Whenever I use the checkbox function with more than two (2) options, the text will disappear after choosing one of the checkbox items.

    Using the URL that I have provided, enter the following information into the form:

    Province = Ontario

    Account Type = Individual

    Joint Account = No

    The press the NEXT button

    The next screen will display 3 checkbox options

    Select any option and the text for all options disappears. The text will re-appear if you click anywhere on the screen close to the checkboxes but this is not acceptable for users

    Page URL:

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    Answered by pinoytech on July 06, 2012 at 11:26 AM


    Sorry for the inconvenience that may have caused. Regarding on this issue, please disabled Highlight Effect (yellow background effect on focused inputs). Click Setup & Embed > Preferences > Field Styles.

    Hope you find this helpful and if you need further assistance, feel free to contact us again anytime.

    Thank you!

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    Answered by ProductivityMedia on July 06, 2012 at 11:43 AM

    Fantastic!! Thanks for the quick response.

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    Answered by pinoytech on July 06, 2012 at 11:46 AM

    You are welcome! Feel free to contact us again if you need further assistance.

    Have a great day!