What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to manage sub accounts

    Asked by FinReg on April 14, 2017 at 02:25 PM

    A free account was migrated to a paid account. A number of users have created forms and data and there was little planning. Now we need to re-organize this with one person administering the main account and re-organizing the material in the sub accounts - some of which appears to have been created in the master account and shared. Isn't there some way for the main account to see everything and reorganize it without sharing, exporting, templating, etc. I'd like to just reorganize it once so that we could make sense out of what we have. I can't seem to find much in your help or on the web about administering JotForm. Making forms is easy! but keeping track and organizing them seems to be a neglected topic.

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    JotForm Support

    Answered by jonathan on April 14, 2017 at 02:56 PM

    Please refer also to our user guide: How-to-Share-Forms-with-a-Sub-account-User

    Isn't there some way for the main account to see everything and reorganize it without sharing, exporting, templating, etc

    Actually the main account (owner of the forms) can do this. Sub users can have 2 option in the form -- View only or with Edit option.

    Let us know how we can be of further assistance.