Downgrading and form storage

  • WagtheDog
    Asked on April 14, 2017 at 4:18 PM

    I would like to downgrade my account back to the free option as I have a client database now where I collect 90% of my form info.  How should I prep for this downgrade with regards to my current forms and data collected to ensure that I do not lose anything?  Thank you,  Jennifer

  • David JotForm Support
    Replied on April 14, 2017 at 6:24 PM

    I checked your account and your are well within even the Free account limits.  The only limit you would run into would be the form creation limit.  Your current forms would remain active but you would not be able to create new forms without going back under the 5 active form limit for Free accounts.

  • WagtheDog
    Replied on April 15, 2017 at 9:44 AM
    Thank you so much for the quick and very helpful reply!
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