Do I need a VPN to use JotForm in China?

  • andydean1980
    Answered on April 14, 2017 06:17 PM

    I am struggling to open some forms and the website in China when not using a VPN. Do you have an other similar experiences of this in China?



  • liyam
    Answered on April 14, 2017 09:47 PM

    I cannot guarantee that everything will work or everything will not work when the forms are viewed from China. But in overall, the JotForm domain works well in China as of checking using and 

    Some subdomains however are not working like:

    But the www prefix appears fine:

    Perhaps if you have a specific form you'd like to check, feel free to share the link here so we can verify if it's working or not.


    Answered on July 19, 2017 01:06 PM

    @BabakM thank you for your feedback.

    @andydean1980 as my colleague Liyam explained, there is no guarantee when it comes to viewing forms in China, and @BabakM is one of the users that are unable to use JotForm without a VPN, but you may consider the options provided by my colleague before concluding that VPN is the only one left.

    I hope this helps. If you need further assistance please let us know. Thank you.