Excel file is not yet supported in the Attach a File feature

  • IssuesInk
    Asked on April 15, 2017 at 12:51 AM

    I got a message the file type wasn't supported when attaching an Excel file?

  • Welvin Support Team Lead
    Replied on April 15, 2017 at 3:11 AM

    Yes, excel file is not supported in the Attach File feature of the autoresponder email. You can only attach a PDF or Word files and image files such as JPG, JPEG, and PNG.